Alliance Technical Group North
Website: https://www.alliancetg.ca
Our Commitment
Alliance Technical Group North ("Alliance" or "we") is committed to complying with Canada's Anti-Spam Legislation (CASL) and respecting the communication preferences of our customers, partners, and contacts.
Scope
This policy applies to all commercial electronic messages (CEMs) sent by Alliance Technical Group North, including marketing emails, newsletters, promotional communications, and other electronic messages sent for commercial purposes.
Consent Requirements
Express Consent
We obtain express consent before sending commercial electronic messages by:
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Providing clear and conspicuous opt-in mechanisms on our website forms
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Clearly describing the types of messages recipients will receive
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Including our contact information in all consent requests
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Maintaining records of consent including date, method, and content of consent request
Implied Consent
We may rely on implied consent in the following circumstances:
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Existing business relationships within the timeframes specified by CASL
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Inquiries or applications made within the previous six months
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Conspicuous publication of electronic addresses without restriction on use
Message Requirements
All commercial electronic messages sent by Alliance include:
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Clear identification of Alliance Technical Group as the sender
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Our physical mailing address and contact information
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A functioning unsubscribe mechanism in every message
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Clear subject lines that accurately reflect message content
Unsubscribe Mechanism
Recipients can unsubscribe from our commercial electronic messages at any time by:
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Clicking the unsubscribe link included in every email
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Contacting us directly at the address provided in our messages
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Emailing us at info@alliancetg.com
We process all unsubscribe requests within 10 business days, as required by CASL.
Record Keeping
Alliance maintains records of:
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Consent obtained (express and implied)
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Content of consent requests
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Unsubscribe requests and processing
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All commercial electronic messages sent
These records are retained for a minimum of three years as required by CASL.
Employee Training
Alliance ensures that employees and contractors involved in sending commercial electronic messages receive appropriate training on CASL requirements and this compliance policy.
Policy Review
This policy is reviewed annually and updated as necessary to reflect changes in CASL requirements and our business practices.
Contact Information
For questions about this policy or to exercise your rights under CASL, please contact:
Alliance Technical Group
Canadian Headquarters
1100 Dearness Drive, Unit 11
London, Ontario N6E 1N9 Canada
1-866-236-7732
U.S. Corporate Headquarters
255 Grant St. SE Ste 600
Decatur, AL 35601
+1-256-351-0121
This policy is subject to change. Please check our website periodically for updates.